FAQ’s

Solve your questions about I Love Reggaeton Ibiza

What is the event schedule?

I Love Reggaeton Ibiza will start around 5PM and end at 11PM, approximately.

I lost my tickets

If you can’t find your tickets you can search for them in your email by typing “Enterticket” and checking your Spam folder. If you still can’t find it, please request a resend from the following button:

If you have any problem with the previous form, contact [email protected]

If you have purchased through Clubtickets, access your tickets from your account: https://www.clubtickets.com/es/login

You can bring your ticket in digital format on the day of the event, it is not necessary to print it.

What if my ticket was purchased through a non-official channel?

We recommend you always buy them through our official channels (Enterticket). In the case of tickets not purchased through our official channels, the organization is not responsible for any problems that may occur during access to the venue.

How to get to the venue?

Check how to get to the USHUAÏA here:

Is there parking in USHUAÏA Club?

Yes, there is parking with limited spaces available for customers at an additional cost.

What is the re-admission policy?

If you decide to leave the venue, you will not be able to re-enter. If you have to leave for medical reasons (e.g. medication that you cannot take with you), please contact a member of the organization who will tell you how to proceed.

Are minors under 18 years of age allowed?

No, access under 18 years of age is not allowed in the venue.

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