FAQs

Do not worry, if you have made your purchase, you will have received a confirmation email. You will be able to download your ticket 10 days before the event.

If you cannot find your tickets, you can search for them in your email by searching for ‘Enterticket’ and checking your spam folder. If you still cannot find them, write to [email protected] to have your ticket resent, or click on the following button:

RECOVER YOUR TICKET

You can bring your ticket in digital format on the day of the event; it is not necessary to print it.

If you are coming as a group, we recommend that each person brings their own ticket to speed up the process of entering the venue.

We recommend that you always purchase tickets through our official channels (Enterticket). If tickets have not been purchased through our official channels, the organisation cannot be held responsible for any problems that may arise during access.

No, access for people under the age of 18 is prohibited.

I Love Reggaeton Ibiza will be held from 3 May to 7 June 2026 at Ushuaïa Ibiza.

The event will take place from 5:00 p.m. to 11:00 p.m.

Yes, once the doors to the event open, you will be able to access it up to 60 minutes before the end of the event.

Ushuaïa Ibiza is located at Ctra. de Platja d'en Bossa, 10, 07817 Sant Jordi de ses Salines, Balearic Islands. You can find out how to get there by clicking on the button below:

HOW TO GET THERE

Yes, there is paid parking with limited spaces available for customers.

Re-entry is not permitted. If you decide to leave the premises, you will not be able to re-enter. If you need to leave for medical reasons (such as to administer medication that you cannot take with you), you must contact a member of the organisation.

Yes, there will be medical services and staff on venue. If you require medical attention at any time during the event, please contact the organisers or security staff and they will locate the nearest medical service or contact them for you.